Why your Open Door Policy sucks and what you should do instead
“Do you have a minute?” I was talking to someone last week who had recently introduced an ‘Open Door Policy’, I raised an eyebrow and asked how that was working out for him. He said it was a nightmare. I had to chuckle. Open Door Policies are a total waste of everyone’s time, quite literally. I asked the chap what was happening since the policy had been introduced. He said that he was getting interrupted all the time by staff bringing problems [...]